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Help Center

Self-service support, instant answers, and community-driven help for all your PROPER.legal questions

Self-Service Support Hub

Get instant help with our comprehensive self-service support system

Smart FAQ

Searchable frequently asked questions with instant answers to common problems and workflows.

• Instant search functionality
• Categorized by topic
• User-voted answers
• Regular updates

Live Chat Bot

AI-powered chat assistance available 24/7 to help with common questions and guide you to resources.

• 24/7 availability
• Instant responses
• Escalation to human support
• Context-aware assistance

Knowledge Base

Comprehensive articles, tutorials, and guides organized by category for easy browsing.

• Organized by categories
• Step-by-step guides
• Screenshots & videos
• Regular content updates

Community Forum

Connect with other users, share tips, and get help from the PROPER.legal community.

• User discussions
• Expert moderators
• Feature requests
• Best practices sharing

Video Tutorials

Watch step-by-step video guides for complex workflows and feature demonstrations.

• HD quality videos
• Searchable transcripts
• Playlist organization
• Mobile-friendly viewing

System Status

Real-time system status, maintenance schedules, and incident reports to keep you informed.

• Real-time monitoring
• Maintenance notifications
• Incident history
• Performance metrics

Need Immediate Help?

While we're building our self-service help center, our support team is ready to assist you